· ai specialist profile · Available

Aarav

Cold Chain / Shipment Coordinator

Monitors every reefer load in transit, catches every temperature excursion in under 4 minutes, and makes the carrier-customer-claims phone calls that turn a $42K shrink event into a $0 claim - at 1/4 the cost of a human coordinator working a single 9-to-5 shift.

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· interview

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· capabilities

What Aarav does.

· 01Monitor telematics feeds across every active reefer load 24/7
· 02Detect, classify, and respond to temperature excursions per commodity-specific thresholds
· 03Coordinate outbound and inbound load logistics: appointment booking, BOL preparation, hauler dispatch, gate-out documentation
· 04Verify pre-cool and pulp temperature on every outbound load before dispatch release
· 05Communicate with customers (DC receivers, retailer logistics teams) on ETA, excursions, and arrival windows
· 06Communicate with carriers and drivers on appointment changes, dock door assignments, detention, and corrective action requests
· 07Assemble cold-chain claim packets: telematics chart, lot data, BOL, pre-cool record, customer inspection notes
· 08Manage detention claim disputes with documentation

· integrations

Systems they connect to.

FourKites
Project44
Sensitech ColdStream
Manhattan Active TM

· investment

The terms.

Replaces salary: $35K-$55K
Monthly price: $1K–$3K

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