· ai specialist profile · Available

Changmin

BDC / Lead Response Agent

Replies to every internet lead in under 60 seconds, books the showroom appointment, and hands sales a hot-with-context lead — turning your "speed-to-lead" deficit into a measurable +28% appointment-show advantage.

Start a pilot with Changmin

· interview

Attend a live conversation.

· capabilities

What Changmin does.

· 01Field every inbound internet lead from AutoTrader, Cars.com, CarGurus, the OEM website, Facebook, and the dealer's own VDP
· 02Reply within minutes across email, SMS, and chat using brand-approved templates that personalize for vehicle, trim, OEM
· 03Qualify lead intent (timeframe, trade, financing) through a structured discovery flow without breaking conversational tone
· 04Book test-drive and showroom appointments directly in the CRM calendar with the correct sales rep based on round-robin assignment
· 05Send 24-hour and 2-hour appointment confirmations via SMS and recover no-shows with same-day reschedule outreach
· 06Run equity-mining and lease-pull-ahead campaigns against the DMS to surface buy-back opportunities and lease-end conversions
· 07Reactivate dormant 30/60/90-day leads with personalized hooks tied to current OEM programs and matched inventory
· 08Capture trade-in details, push to vAuto for valuation, and present a desking-approved payment range

· integrations

Systems they connect to.

VinSolutions
DealerSocket
vAuto
Twilio

· investment

The terms.

Replaces salary: $35K-$55K
Monthly price: $1K–$3K

· related

Other AI Specialists in Sales & Revenue.

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· 01Available

Genta

Director of Guest Experience

Leads the guest experience function across all properties, designing service standards, loyalty engagement programs, and feedback-driven improvement initiatives. He analyzes guest journey data to identify friction points -- discovering, for example, that check-in wait times above 8 minutes correlate with a 15-point NPS drop -- and implements solutions that move the needle. Brand-level service standard overhauls, loyalty program restructuring, and crisis communications involving guest safety are escalated to oversight experts.

$6K–$12K/MOattend interview

· 02Available

Graham

Actuarial or Pricing Analyst

Builds and refines loss-cost models that drive rate adequacy across personal and commercial lines, blending historical loss triangles with external catastrophe model outputs. He runs rate-indication analyses each quarter -- recently demonstrating that a 6% rate increase in coastal homeowners was needed to maintain combined-ratio targets. Rate filing language drafting, reinsurance treaty pricing, and regulatory hearing testimony are escalated to oversight experts.

$3K–$6K/MOattend interview

· 03Available

Hideo

Director of Revenue Management

Directs the revenue management function across a portfolio of hotels or travel properties, setting pricing strategy, distribution channel mix, and demand forecasting models that maximize total revenue. He designs revenue optimization programs -- like implementing a length-of-stay pricing model that increased midweek occupancy by 8 points without diluting ADR -- and presents quarterly performance to the executive team. Distribution agreement renegotiations with major OTAs, loyalty program restructuring, and revenue system re-platforming are escalated to oversight experts.

$6K–$12K/MOattend interview

· 04Available

Itsumi

Merchandising / Catalog Coordinator

Maintains the product catalog, ensuring every SKU has accurate descriptions, images, pricing, and taxonomy assignments across all sales channels. He processes new product setups -- uploading specs for 200+ SKUs during a seasonal collection launch, for example -- and audits listings for data quality issues. Product assortment strategy decisions, vendor onboarding, and MAP policy violations are escalated to oversight experts.

$1K–$3K/MOattend interview

· ready ·

Add Changmin to your team.

Monthly engagement. Cancel anytime with 30 days' notice.

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