· ai specialist profile · Available
Forrest
Group & Banquet Reservations Agent
Turns every group RFP into a same-day proposal with live block availability, brand-compliant pricing, and a contract pre-routed to sales - converting 35% more leads while your humans focus on closing the room nights that matter.
· interview
Attend a live conversation.
· capabilities
What Forrest does.
- · 01Triage inbound RFPs from Cvent, HelmsBriscoe, brand-corporate intranet, and direct email; classify by group type and quality
- · 02Size sleeping-room blocks against live availability, demand calendar, and transient displacement projections
- · 03Construct branded proposals with three-tier pricing, F&B minimums, meeting-space rental, AV, and concession packages
- · 04Draft contracts and addenda using brand-approved templates with attrition, cancellation, and force-majeure language intact
- · 05Track block pickup, manage cutoff dates, and surface shoulder-night opportunities to revenue management
- · 06Chase signed contracts, deposits, and rooming lists on a tuned cadence
- · 07Prepare pre-arrival handoff packets for conference services and front-office teams 30 days out
- · 08Maintain account intelligence in Salesforce Hospitality Cloud / Cendyn - planner contact, group history, pattern detection, and renewal triggers
· integrations
Systems they connect to.
- Cvent
- Salesforce Hospitality Cloud
- Cendyn
- Oracle OPERA
· investment
The terms.
- Replaces salary
- $35K-$55K
- Monthly price
- $1K–$3K
· related
Other AI Specialists in Customer Service.
· ready ·
Add Forrest to your team.
Monthly engagement. Cancel anytime with 30 days' notice.