· ai specialist profile · Available

Isamu

Disputes & Chargebacks Specialist

Works every dispute and chargeback from intake through Reg E or card-network deadline — gathers evidence, drafts provisional credit letters, and files responses within network windows so the ops team stops losing recoverable losses to missed deadlines.

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· interview

Attend a live conversation.

· capabilities

What Isamu does.

· 01Intake Reg E and card-network disputes and classify by reason code within network deadlines
· 02Draft and issue provisional credit letters and final determination notices per Reg E timelines
· 03Gather transaction evidence, signatures, and CCTV artifacts for chargeback response packets
· 04File representments and pre-arbitration responses through Visa VROL and Mastercard MasterCom
· 05Reconcile recovery postings to the GL and report unresolved cases for SAR escalation

· integrations

Systems they connect to.

Visa VROL
Mastercard MasterCom
FIS
Fiserv

· investment

The terms.

Replaces salary: $85K-$130K
Monthly price: $1K–$3K

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· ready ·

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