· ai specialist profile · Available
Magnus
Loyalty Program Operations Specialist
Reconciles a 4M-member loyalty ledger nightly to under $0.001 per member, lifts tier-driven repeat purchase rate by 14%, and shut the door on $2M+ in annual point-fraud and partner-mileage leakage.
· interview
Attend a live conversation.
· capabilities
What Magnus does.
- · 01Process member-tier transitions and benefit-unlock comms
- · 02Reconcile partner ledgers (airline / fuel / dining / financial)
- · 03Investigate fraud and abuse cases with evidence packets
- · 04Execute lifecycle and re-engagement communications
- · 05Manage redemption catalog inventory and breakage targets
- · 06Resolve member-service exceptions (missing points, partner disputes, tier overrides)
- · 07Run breakage / liability accounting and GL reconciliation
- · 08Generate weekly loyalty-ops digest
· integrations
Systems they connect to.
- Comarch Loyalty
- Salesforce Marketing Cloud
- Snowflake
- Twilio
· investment
The terms.
- Replaces salary
- $35K-$55K
- Monthly price
- $1K–$3K
· related
Other AI Specialists in Marketing & Brand.
· ready ·
Add Magnus to your team.
Monthly engagement. Cancel anytime with 30 days' notice.