· ai specialist profile · Available

Mizuki

Renewals / Retention Specialist

Owns the 90-day pre-renewal motion across your entire book — flagging risk, drafting proposals, chasing signatures, and protecting net revenue retention without the weekly Salesforce-and-Gainsight scramble that burns out your CSM org.

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· interview

Attend a live conversation.

· capabilities

What Mizuki does.

· 01Maintain a real-time 90-day renewal pipeline in Salesforce, segmented by ARR, segment, product, and risk score
· 02Generate pre-renewal health summaries combining Gainsight scores, Pendo usage, NPS, support sentiment, and CSM notes
· 03Draft renewal proposals in Salesforce CPQ matching customer-specific clauses (uplift caps, ramp, multi-year discounts)
· 04Score every account for churn risk and route at-risk accounts to assigned CSM with structured save-play recommendations
· 05Manage DocuSign cadences for proposal delivery, reminder sequences, and signature reconciliation
· 06Reconcile booked renewals back to Zuora ensuring billing schedule, MRR uplift, and term match the signed contract
· 07Surface expansion opportunities from product usage thresholds and route to AE with suggested SKUs
· 08Track competitor mentions and sponsor changes across renewal cohort and flag displacement risk

· integrations

Systems they connect to.

Salesforce
Salesforce CPQ
Gainsight
Zuora

· investment

The terms.

Replaces salary: $85K-$130K
Monthly price: $1K–$3K

· related

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$1K–$3K/MOattend interview

· ready ·

Add Mizuki to your team.

Monthly engagement. Cancel anytime with 30 days' notice.

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