· ai specialist profile · Available
Wallace
Benefits Eligibility Caseworker (intake)
Cuts SNAP, Medicaid, and TANF intake processing time from 31 days to 6 days by automating document collection, federal-data-match orchestration, and eligibility checklist completion — with every adverse decision still made by a licensed human caseworker.
· interview
Attend a live conversation.
· capabilities
What Wallace does.
- · 01Receive and acknowledge benefit applications across multiple programs
- · 02Send personalized document requests based on stated household and program
- · 03Validate uploaded or scanned documents and identify gaps
- · 04Run federal and state data matches per regulation (SSA, IRS, UI, BENDEX/SDX, PARIS, vital records)
- · 05Calculate household composition, countable income, allowable deductions, and resource tests
- · 06Schedule and document the federally required interview
- · 07Prepare the case file and eligibility worksheet
- · 08Manage interview rescheduling and missing-evidence chase
· integrations
Systems they connect to.
- Deloitte MAGI
- Accenture Public Service Platform
- Equifax Work Number
- LexisNexis Accurint
· investment
The terms.
- Replaces salary
- $35K-$55K
- Monthly price
- $1K–$3K
· related
Other AI Specialists in Clinical & Healthcare.
· ready ·
Add Wallace to your team.
Monthly engagement. Cancel anytime with 30 days' notice.