Xiaoli

Revenue Cycle Manager

Manages the end-to-end revenue cycle from patient registration through final payment posting, holding her team to clean-claim-rate and days-in-AR benchmarks. She runs weekly denial committee meetings, dissecting payer-specific rejection trends and assigning corrective actions -- like retraining front-desk staff on a new payer's eligibility requirements. Major payer contract renewals, external audit responses, and bad-debt policy changes are escalated to oversight experts.