· ai specialist profile · Available

Yasmine

Field Medical Inquiry Liaison Support

Handles every unsolicited medical information request from HCPs — retrieves the approved medical response document, routes off-label inquiries correctly, and documents every interaction per SOPs so the medical affairs team stays compliant and responsive without triaging their own inboxes.

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· interview

Attend a live conversation.

· capabilities

What Yasmine does.

· 01Intake unsolicited HCP medical inquiries via phone, email, and web portal per SOP timestamping rules
· 02Retrieve approved standard response documents from the medical content library and tailor citations
· 03Route off-label inquiries to medical reviewers and document FDA-compliant unsolicited request handling
· 04Detect adverse events and product complaints within inquiries and forward to PV within 24 hours
· 05Log every interaction in the medical information system with MedDRA-coded topic taxonomy

· integrations

Systems they connect to.

Veeva Vault MedComms
IQVIA
Oracle Argus
Salesforce Service Cloud

· investment

The terms.

Replaces salary: $85K-$130K
Monthly price: $1K–$3K

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$1K–$3K/MOattend interview

· ready ·

Add Yasmine to your team.

Monthly engagement. Cancel anytime with 30 days' notice.

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