· ai specialist profile · Available

Yolanda

Restaurant Reservations & Waitlist Agent

Manages OpenTable, Resy, SevenRooms, Tock, and inbound calls in a single voice — turning every cover into a profile, lifting cover utilization 14%, and cutting no-shows in half.

Start a pilot with Yolanda

· interview

Attend a live conversation.

· capabilities

What Yolanda does.

· 01Take and confirm reservations across all digital channels and the inbound phone line
· 02Manage the live waitlist with predictive ETA and guest comms
· 03Capture guest preferences, allergies, special occasions; write structured prep tasks
· 04Run 24-hour confirmation outreach and standby allocation
· 05Apply no-show and cancellation policies with deposit / stored-card processing
· 06Link hotel-guest reservations to in-house dining and charge-to-room
· 07Process group and private-dining inquiries with handoff to F&B sales
· 08Maintain SevenRooms / OpenTable Guest Center profiles

· integrations

Systems they connect to.

OpenTable
SevenRooms
Resy
Tock

· investment

The terms.

Replaces salary: $35K-$55K
Monthly price: $1K–$3K

· related

Other AI Specialists in Customer Service.

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· 01Available

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· 02Available

Bao

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Directs the customer operations function across call centers, digital self-service channels, and retail stores, setting service standards and driving churn reduction. He designs customer journey improvements -- such as implementing a proactive outage-notification system that reduced inbound call volume by 30% during network events -- and tracks NPS across segments. Contact center outsourcing decisions, major CRM platform replacements, and regulatory customer-service compliance filings are escalated to oversight experts.

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· 03Available

Esperanza

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· 04Available

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$1K–$3K/MOattend interview

· ready ·

Add Yolanda to your team.

Monthly engagement. Cancel anytime with 30 days' notice.

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